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| LPO SCENARIO, TRENDS AND FUTURE PROSPECTS "This is a wake up call for the business outsourcing industry. We ignore this at our own peril," says cyber lawyer Pavan Duggal. Beginning of the end for BPOs? According to a study conducted by Pawan Duggal, a Delhi-based cyber law consultant, out of every 500 cyber-related crimes committed in India, only 50 are talked about, and only one is reported to the police. "We need to educate people about the importance of reporting of data thefts," said Duggal. Forum to tackle unfair HR policies in BPO industry Supreme Court advocate Pavan Duggal said that emergence of trade union in the Indian BPO sector was never illegal. Sources say similar incidents have been happening at other companies too, but they are usually covered up. Supreme Court lawyer and Cyber Law Committee chairman Pavan Duggal feels, "This certainly adds to the anti-BPO backlash. Indian law may satisfy data protection concerns "It is becoming extremely important for India to have in place a distinctive legal regime promoting data protection," said Pavan Duggal, a Delhi-based cyber law consultant. Will terrorism impact the India tech miracle? But Pavan Duggal, a leading cyber crime advocate in the Supreme Court takes another line of thought. “Today, the terrorist is looking at other means to attack - through technology. Law of business process outsourcing The book aims to addresses the concerns of all interested stakeholders in Business Process Outsourcing, whether it is the foreign companies, who are either outsourcing to third party service providers or aim to establish their own BPO captive units, service providers, sub-contractors, lawyers or the policy makers. |
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